Trunks page allows you to create new SIP Trunks and provide you a summary of all the trunks that you have created. *** Only available in Call Logs Elastic SIP Trunks *Values must be toggled on in the Call Log
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Values available to view in the Call Log or download to CSV include: For more advanced manipulation, download the CSV from the same option pane and explore more technical details of your calls.
This can be performed by clicking the Configure Columns button on the right side of the Filter Results option pane. Customize the information available to show a number of data points related to your calls for a more complete picture of your call behavior or remove columns unnecessary to your use-case. Easily filter by date, to and from numbers or SIP addresses, and call status to begin your troubleshooting. The Call Log is a useful tool that can provide quick diagnosis of call behavior. Go here if you wish to purchase Expert Services.
Expert Services helps you reduce time to value and minimize risk. Twilio Expert Services includes pre-packaged workshops, review and optimization services, and custom consulting engagements to help with best practices and technical integrations. SIP specific error codes are in the 32xxx series.
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You can configure Alert Triggers to fire based on your preferences on any Alert error code optionally, you can also send a corresponding webhook or an email notification. These may be very useful for debugging purposes. Twilio will log a Debugger Alert record when it encounters an error whilst making SIP requests to/from your SIP infrastructure.
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